Make it Easy For Your Customer to Pay You. Canada 150 Recommendation #88

Monday’s= Small Business

Business owners should pay attention to all of the ways that their customers would like to send them money. Does your business accept cheques, cash, debit cards, credit cards, bitcoin and interac e-transfers?

When clients want to pay you, it is great if you can accept the payment method they have in mind. I once had a personal trainer who only accepted cheques or cash, not debit or credit or even interac e-transfers. It was awkward to pay him — who writes personal cheques anymore?

There is generally a benefit to thinking about your business from the point of view of your customer. Businesses need customers in order to remain in business, so you don’t want to create any friction that keeps a customer from enjoying working with us. Would you get your money from your customer quicker if you accepted more types of payment?

Don’t make it hard for your clients to deal with you.

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